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Company Profile

Q 1. How do I purchase your goods?
A: Firstly, let us know your requirements or application.
Secondly , We quote according to your requirements or our suggestions.
Thirdly, customer confirms and places deposit for formal order.
Fourthly We arrange the production.
Finally when finish producing,we will update picture and video when testing packing.

Q 2. What’s the shipping method and time ?
A: By express: DHL, UPS, Fedex, TNT , EMS or Special line for different area ( door to door service) (3-5days)
By sea (need you pick up the goods at the sea port ) ( 20-60days , it depends on
By air ( need you pick up the goods at the air port) (5-7days)
For the same order, we will send the goods to by express;
For the bulk order , shipping by sea or by air will be the economic choice.

Q 3. What’s the payment method?
A: Alibaba Trade Assurance:
(Which Accepted payment methods: BOLETO, mastercard, visa, e-Checking, PAYLATER, T/T, Western Union )
T/T : send the money to our company account directly
Western Union, MoneyGram, Paypal

Q 4. What’s the delivery time ？
A: Most of our products and materials for these products are in running stock,
The samples order: 2-3days (when we have in stock, if we only have material in stock then need 4-7 days )
For the bulk order, pls contact us

Q 5. Service & Warranty ?
A: 1 years warranty. During this time, we will replace or amend all our goods for free if there is some quality problems with
them.We provide technology training for free, which contains the operation and maintenance training of our product in the factory.We also provide the operation manual, and so on. If the warranty and/or guaranty period has expired, we can help fix the problems, but need you charge for the components and freight.

For Any other questions , please do not hesitate to Contact us !
Whatsapp/Wechat:86 133 188 66359
sunny@ nfstagelight.com